Customer Support Representative
At a glance
Mercy Princewill Uchechi (Customer Support Representative) is a professional based in Nigeria with a portfolio on Talentta. Mercy brings 6 years of professional experience, with strengths in Business & Project Management, Customer Relationship Management And Partnership Relationship Management, Excellent Written And Verbal Communication and Google Docs. Mercy studied Higher National Diploma in Cyber Security at Alhikma Polytechnic Karu, Nasarawa State.
About
Professional customer‑relation personnel with experience in customer service, front‑desk, guest experience support and feedback handling. Also skilled as a personal, administrative, office and virtual assistant and meeting/appointment scheduler.
Expertise
Career
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YellowDoor Apartment
Handled guest reviews and feedback, upsold apartments and services, oversaw a minor department to enhance guest experience, provided tailored solutions to client issues, kept up‑to‑date with company trends to keep service processes competitive
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Kenmglobal Logistics
Booked accommodation and transport, coordinated itineraries for business trips and events, scheduled meetings ensuring calendar conflicts were avoided, managed accommodation budget within limits
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Multipurpose O.J Publishers
Conducted market research to identify customer needs and trends, compiled weekly marketing reports with actionable insights, contributed to sales growth through targeted marketing and outreach
Foundations
Higher National Diploma in Cyber Security
Quick answers
Mercy Princewill Uchechi (Customer Support Representative) is a professional based in Nigeria with a portfolio on Talentta. Mercy brings 6 years of professional experience, with strengths in Business & Project Management, Customer Relationship Management And Partnership Relationship Management, Excellent Written And Verbal Communication and Google Docs. Mercy studied Higher National Diploma in Cyber Security at Alhikma Polytechnic Karu, Nasarawa State.
Mercy Princewill Uchechi is based in Nigeria.
Mercy's top skills are Business & Project Management (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate), Excellent Written And Verbal Communication (Intermediate), Google Docs (Intermediate), Google Sheets (Intermediate) and Independent Work (Intermediate).
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