At a glance
NONYE EKUNIE (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. NONYE brings 6 years of professional experience, with strengths in - Crisis Management, - Problem-Solving, English (Fluent), Igbo (Fluent) and Goggle workspace. NONYE studied West African Senior School Certificate Examination at Anglican Girl's SSC, Onitsha.
About
A dedicated customer‑focused professional with a background in biomedical equipment support and sales. Over eight years of experience ranging from troubleshooting medical devices in a hospital setting to driving product promotion and managing client relationships in the private sector. Proven ability to resolve inquiries across phone, email, and chat, maintain accurate CRM records, and deliver high‑quality service that boosts customer satisfaction and retention. Strong communicator, proactive problem‑solver, and adept at balancing technical knowledge with sales acumen to meet organizational goals.
Expertise
Career
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Braithwaite Memorial Hospital, Rivers State
Assisted with the use and troubleshooting of medical equipment, including infant incubators, oxygen concentrators, ventilators, and hemodialysis machines. Maintained attention to detail when handling technical responsibilities to support daily operations.
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Divine Bees Nigeria LTD, Anambra State
Promoted company products and services to prospective customers, built strong client relationships, identified customer needs, recommended suitable products, followed up with leads, maintained accurate sales records, and prepared reports for management, contributing to increased sales opportunities and customer retention.
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BeepMagnet International Group, Anambra State
Handled customer enquiries via phone, email, and chat; resolved concerns with empathy; utilized CRM systems (HubSpot, Zendesk, Intercom) and Google Workspace to maintain accurate records; ensured high service standards and customer satisfaction while supporting team goals.
Foundations
West African Senior School Certificate Examination
Bachelor of Technology, Biomedical Technology
Quick answers
NONYE EKUNIE (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. NONYE brings 6 years of professional experience, with strengths in - Crisis Management, - Problem-Solving, English (Fluent), Igbo (Fluent) and Goggle workspace. NONYE studied West African Senior School Certificate Examination at Anglican Girl's SSC, Onitsha.
NONYE EKUNIE is based in Nigeria.
NONYE's top skills are - Crisis Management (Intermediate), - Problem-Solving (Intermediate), English (Fluent), Igbo (Fluent) (Intermediate), Goggle workspace (Intermediate), HubSpot (Intermediate) and Intercom CRM (Intermediate).
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