nwosu elvis

Tech Expert

Nigeria
On Talentta since Mar 2026

At a glance

nwosu elvis (Tech Expert) is a professional based in Nigeria with a portfolio on Talentta. nwosu brings 4 years of professional experience, with strengths in Adobe Premier, canva, Hootsuite and Sales Force.

4+
Years experience: 5+
Skills: 3+
Roles held

About

Meet nwosu

Results-driven multimedia and technology professional with proven expertise in video editing, content strategy, social media management, web and app development, and digital marketing. Skilled at blending creativity with technical proficiency to deliver engaging content, data-driven campaigns that drive brand growth and business success also I am also Skilled in email marketing, lead generation, and Salesforce CRM administration, with a strong ability to design and execute campaigns that drive customer acquisition, engagement, and retention with over 6 years of experience in media and business development, software solutions, and sales enablement, with a strong ability to align technology initiatives with organizational goals. Adept at leading cross-functional projects, optimizing digital ecosystems, and leveraging emerging tools to maximize reach, efficiency, and profitability. Recognized as a versatile strategist and tech expert who thrives at the intersection of creativity, innovation, and business impact.

Expertise

What I bring

Expert

Adobe Premier
canva
Hootsuite
Sales Force
wordpress

Career

Experience

Sept 2025 — Jan 2026
Retail Developer
MTNNIGERIA (ConsumersLink)
• Identified, assess, and onboard new retail outlets and strategic locations to grow MTN’s physical and partner retail footprint across target regions • Monitoredretailsales KPIs (e.g. activations, SIM sales, device sales, airtime recharge) and implement initiatives to drive growth and exceed targets ,Monitoreddaily attendance to ensure absenteeism is effectively managed. • Trained,coached,andsupportedretailpartnersandfieldagentstoensurecompliancewith MTN’s brand standards and to improve their sales capabilities • OverseeedtherolloutandmaintenanceofMTN’sretailbrandingelements(signage,displays, POSmaterials) to ensure a consistent and premium customer experience. • EnsuredadequateavailabilityofMTNproductsandservices(SIMs,devices,airtime,data)atall retail touchpoints, minimizing stock-outs • Gatheredinsightsoncompetitoractivities,pricing,andpromotionsintheretailspaceand recommendproactive strategies to stay competitive. • Gatheredinsightsoncompetitoractivities,pricing,andpromotionsintheretailspaceand recommendproactive strategies to stay competitive. • Workedwithretailstaffstodeliverexcellentcustomerservice,gatherfeedback,andensure issues are resolved promptly at retail outlets. • ConductedregularauditsandspotchecksatretaillocationstoensurecompliancewithMTN policies, pricing, display standards, and brand guidelines. • Rolledoutandmonitoredpromotionalcampaigns,activations,andmarketinginitiativesatthe retail level to drive engagement and sales. • Prepareedandsubmitteddetailedreportsonretailchannelperformance,partner performance, and key success metrics to guide decision-making
Mar 2022 — May 2025
CustomerSupportAssociate / Senior Customer Service agent (Live chat and Email)
jumia Nigeria
• Servedasthefirstline supportforcustomers. • Resolvedescalatedcomplaintsandansweredquestionsregardingpoliciesand procedures. • Followedupwithcustomersregardingproductfunctionality andoverall satisfaction • Maintainedknowledgeofcompanyproductstoprovidehelpfulsuggestionsand recommendations to customers • Handledmail-basedcustomercorrespondence,meetthe dailytargetof100 emailsperday. • Communicatedwithcustomersviaemails,calls,andlive chat. • Ledandprovideddirect supervision for a team ofover 50 agents. • Delegateddaily tasks and deadlines, answered questions from team members, and resolved issues • Monitoreddailyattendance to ensure absenteeism is effectively managed. • Compiledallnecessary reports for a supervisor’s review. • Successfully trained and on boarded over forty-five (45) recruits and counting • Managedcustomerservice agents by monitoring productivity and quality. • Ensureddaily responsibilities are accomplished by team members
Mar 2018 — Sept 2018
Social media Manager
Small but Mighty Events
•Develop social media campaigns and define their KPIs for clients •Update content across various social media channels for clients. •Engage with followers and customers •Resolve customer queries •Utilize social media marketing tools like Hootsuite and Sprout Social •Strengthen Relationships with social media influencers •Keep an eye on the latest social media trends also monitor Their search engine optimization and traffic •Maintaining a positive, empathetic, and professional attitude toward customers at all times

Quick answers

About nwosu

What does nwosu elvis do?

Where is nwosu elvis based?

nwosu elvis is based in Nigeria.

What are nwosu's top skills?

nwosu's top skills are Adobe Premier (Expert), canva (Expert), Hootsuite (Expert), Sales Force (Expert) and wordpress (Expert).

How can I hire nwosu elvis?

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