Obaje Ufedo

Customer Service Representative

  • Nigeria
  • On Talentta since Oct 2026
Portrait of Obaje Ufedo

At a glance

About Obaje Ufedo at a glance

Obaje Ufedo (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Obaje brings 6 years of professional experience, with strengths in - Attention to Detail, Calendar & Schedule Coordination, Data Entry & Recordkeeping and Email & Chat Support. Obaje studied B.Sc. Economics at Kogi State University.

6+
Years experience
25+
Skills
2+
Roles held

About

Meet Obaje

Dedicated and detail‑oriented Customer Service and Virtual Support professional with over 3 years of experience handling client communications, appointment scheduling, and administrative support in fast‑paced environments. Skilled in managing high call volumes, maintaining accurate records, and delivering excellent customer experiences. Proficient in CRM systems, digital tools, and remote collaboration platforms with strong organizational skills, a professional phone presence, and full‑time flexibility across U.S. time zones.

Expertise

What I bring

Intermediate

  • - Attention to Detail
  • Calendar & Schedule Coordination
  • Data Entry & Recordkeeping
  • Email & Chat Support
  • Excellent Customer Service Relationship
  • Filing Systems & Data Management
  • Good communication skills
  • Google Workspace (Docs, Sheets, Drive, Calendar)
  • Microsoft Office suite
  • Multitasking & Stress Management
  • Remote Work Tools (Slack, Zoom, Microsoft Teams)
  • Virtual Reception & Call Management

Foundational

  • Appointment Scheduling
  • Call And Inquiry Management
  • Call Center & Live Chat Support
  • Corporate & Client Relations
  • CRM And Record Keeping
  • CRM Systems
  • Customer care Service
  • Data Entry
  • Data Entry & Management
  • Multitasking
  • Spanish
  • Telephone Communication
  • Time management

Career

Experience

  1. —

    Appointment Setter/Lead Generation Specialist

    Purplebricks Property Limited

    Handled inbound and outbound customer calls, ensuring professional and timely responses; Managed appointment scheduling and calendar coordination for clients; Maintained accurate customer records using spreadsheets and CRM tools; Responded to customer inquiries via email and chat support; Resolved customer complaints efficiently while maintaining a positive experience; Assisted with administrative tasks including data entry and document management; Maintained high attention to detail in all customer interactions and records

  2. —

    Front Desk / Receptionist

    Garki Hospital, Abuja

    Managed front desk operations including answering calls and greeting clients; Scheduled appointments and coordinated daily activities; Maintained organized records of client information and bookings; Handled high call volumes while ensuring professionalism and accuracy; Provided administrative support to internal teams

Foundations

Education & languages

Kogi State University

B.Sc. Economics

Quick answers

About Obaje

What does Obaje Ufedo do?

Obaje Ufedo (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Obaje brings 6 years of professional experience, with strengths in - Attention to Detail, Calendar & Schedule Coordination, Data Entry & Recordkeeping and Email & Chat Support. Obaje studied B.Sc. Economics at Kogi State University.

Where is Obaje Ufedo based?

Obaje Ufedo is based in Nigeria.

What are Obaje's top skills?

Obaje's top skills are - Attention to Detail (Intermediate), Calendar & Schedule Coordination (Intermediate), Data Entry & Recordkeeping (Intermediate), Email & Chat Support (Intermediate), Excellent Customer Service Relationship (Intermediate) and Filing Systems & Data Management (Intermediate).

How can I hire Obaje Ufedo?

Create a free employer account on Talentta to contact Obaje, invite them to apply for a role or schedule an interview.

Work with Obaje

Great teams start with great people.