Customer Service Manager
At a glance
Odetunde Timothy Oladimeji (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Odetunde brings 6 years of professional experience, with strengths in AI content creation, Complaint Resolution, Customer Service And Client Support and Microsoft Office & Google Workspace. Odetunde studied National Diploma in Electrical/Electronic Engineering at Yaba College of Technology, Lagos, Nigeria.
About
Dynamic and customer-focused professional with experience in customer service, digital communication, and content creation. Skilled in handling client inquiries, providing solutions, and creating engaging written and visual content for online platforms. Adept at using digital tools to support brand storytelling and improve customer satisfaction. A proactive team player with strong communication, creativity, and organizational skills.
Expertise
Career
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Freelance / Contract Roles
Managed customer inquiries through phone, email, and chat, ensuring prompt and professional responses. Handled complaints and provided effective solutions to maintain customer satisfaction. Documented feedback to improve service delivery and product communication.
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Freelance
Created engaging blog posts, social media captions, and product descriptions for clients across various industries. Collaborated with marketing teams to align content with branding and audience engagement goals. Applied SEO best practices to improve online visibility.
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Freelance
Edited short-form videos for social media and promotional campaigns using tools such as CapCut and Adobe Premiere. Assisted with creative direction, subtitles, transitions, and sound editing to enhance viewer engagement. Managed and organized digital assets for efficient project workflow.
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Various (WHO, JSI/M-RITE, UNICEF, private schools)
Teaching and field supervision roles with WHO, JSI/M-RITE, UNICEF, and private schools, developing strong communication, leadership, and organizational abilities.
Foundations
National Diploma in Electrical/Electronic Engineering
Senior Secondary School Certificate (SSCE)
Quick answers
Odetunde Timothy Oladimeji (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Odetunde brings 6 years of professional experience, with strengths in AI content creation, Complaint Resolution, Customer Service And Client Support and Microsoft Office & Google Workspace. Odetunde studied National Diploma in Electrical/Electronic Engineering at Yaba College of Technology, Lagos, Nigeria.
Odetunde Timothy Oladimeji is based in Nigeria.
Odetunde's top skills are AI content creation (Intermediate), Complaint Resolution (Intermediate), Customer Service And Client Support (Intermediate), Microsoft Office & Google Workspace (Intermediate), Multitasking & Stress Management (Intermediate) and Social media communication (Intermediate).
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