At a glance
Odihi Emmanuel (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Odihi brings 6 years of professional experience, with strengths in Complaint Resolution, Customer Relationship Management And Partnership Relationship Management, Data Entry & Management and Inventory And Stock Management (Fifo/Fefo). Odihi studied Higher National Diploma (HND) in Mechanical Engineering (Plant Option) at Benue State Polytechnic.
About
Customer service and logistics professional with over 4 years of experience in client relations, inventory control, and operations support. Skilled at resolving customer issues quickly, streamlining logistics processes, and maintaining accurate records. Adept at coordinating between teams, meeting deadlines, and delivering service excellence under pressure.
Expertise
Career
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The Limi Hospital
Attended to patients and visitors, handling enquiries, complaints, appointments and information requests; registered patients and maintained accurate documentation; liaised with clinical, billing, HMO and other departments; processed HMO requests and used hospital management software; ensured confidentiality and compliance; resolved concerns promptly and supported efficient patient flow.
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Convy Enterprise
Handled 50+ customer inquiries daily with a 95% satisfaction rate; coordinated delivery schedules reducing delays by 20%; maintained order tracking and customer databases.
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Justhired
Managed end‑to‑end recruitment from sourcing to onboarding; screened candidates and coordinated interviews; improved time‑to‑hire through streamlined shortlisting.
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Fine Coat Paint
Managed inventory of over 1,000 items, preventing stock‑outs; conducted stock audits reducing discrepancies by 15%; improved storage and retrieval efficiency by 20%.
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Hope Steel Construction Co.
Fabricated and assembled metal structures per specifications; ensured compliance with safety standards.
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CHS Computer Institute
Delivered accurate data entry and document formatting services; provided basic IT support to staff and students.
Foundations
Higher National Diploma (HND) in Mechanical Engineering (Plant Option)
Ordinary National Diploma (OND) in Mechanical Engineering
Ordinary National Diploma (OND) in Desktop Publishing
Senior Secondary Certificate (SSCE) – Science
First School Leaving Certificate
Quick answers
Odihi Emmanuel (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Odihi brings 6 years of professional experience, with strengths in Complaint Resolution, Customer Relationship Management And Partnership Relationship Management, Data Entry & Management and Inventory And Stock Management (Fifo/Fefo). Odihi studied Higher National Diploma (HND) in Mechanical Engineering (Plant Option) at Benue State Polytechnic.
Odihi Emmanuel is based in Nigeria.
Odihi's top skills are Complaint Resolution (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate), Data Entry & Management (Intermediate), Inventory And Stock Management (Fifo/Fefo) (Intermediate), Logistics Dispatch & Load Coordination (Intermediate) and Microsoft Office suite (Intermediate).
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