Customer Support Specialist
At a glance
Ogochukwu Virginia Okanmelu (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Ogochukwu brings 6 years of professional experience, with strengths in Administrative Support, Calendar Management Tools, collaboration and Conflict Resolution & Negotiation. Ogochukwu studied B.Sc (In View) at National Open University of Nigeria.
About
Customer Support and Administrative Professional with over 5 years of experience delivering high‑quality service in remote and hybrid settings. Skilled in phone, email and chat support, executive assistance, calendar and travel management, CRM administration, conflict resolution and cross‑functional collaboration across multiple time zones. Proven ability to handle high‑volume inquiries, streamline processes, and maintain accurate records while supporting sales and operational teams.
Expertise
Career
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Cakes and Cream
Assisted customers with cake orders, menu selections and product inquiries; processed orders and payments; resolved complaints; coordinated with bakery and production teams for timely fulfillment; maintained accurate records and supported sales through recommendations; ensured a clean, organized environment; handled chat and call inquiries.
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Misschief Aesthetics
Managed executive calendars, schedules and daily operations; coordinated meetings, appointments and travel; handled client communications confidentially; prepared reports and internal documentation.
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Genvio‑Enstin International Ltd
Handled high‑volume customer inquiries via phone, email and chat; coordinated appointments and dispatch scheduling; maintained accurate CRM records; resolved customer concerns and supported remote operations.
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Peace‑Mac Limited
Delivered multi‑channel customer support; resolved complaints; contributed to service improvements.
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Peace‑Mac Limited
Managed front office operations and customer engagement; handled onboarding, inquiries and issue resolution.
Foundations
B.Sc (In View)
Quick answers
Ogochukwu Virginia Okanmelu (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Ogochukwu brings 6 years of professional experience, with strengths in Administrative Support, Calendar Management Tools, collaboration and Conflict Resolution & Negotiation. Ogochukwu studied B.Sc (In View) at National Open University of Nigeria.
Ogochukwu Virginia Okanmelu is based in Nigeria.
Ogochukwu's top skills are Administrative Support (Intermediate), Calendar Management Tools (Intermediate), collaboration (Intermediate), Conflict Resolution & Negotiation (Intermediate), Core Skills: Executive Assistance (Intermediate) and CRM Systems (Intermediate).
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