At a glance
OGU QUEENETH OBIANUJU (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. OGU brings 6 years of professional experience, with strengths in - Problem-Solving, Active Listening, Adaptability and Computer literate. OGU studied B.Sc. Mass Communication at Alex Ekwueme University.
About
Customer-focused professional with a B.Sc. in Mass Communication and experience in customer service, client relations, administration, social media, and retail. Skilled in handling inquiries, resolving complaints, and building positive customer relationships across physical and digital channels. Confident, organized, adaptable, and committed to delivering excellent customer experiences.
Expertise
Career
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Dermasthetics Clinic
Attended to customers across physical and digital platforms, responding to inquiries and concerns professionally. Managed appointments, customer follow-ups, and client relationships to ensure satisfaction. Monitored customer feedback and interactions across social media platforms. Created engaging social media content to promote the brand, services, and customer experience.
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JanbyJan Fashion Company
Assisted customers with outfit selection, inquiries, orders, and follow-ups across physical and online channels. Delivered friendly customer service, handled complaints professionally, and maintained strong client relationships. Supported daily operations while contributing to a positive brand experience and repeat business.
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Cool FM
Handled customer and public inquiries, concerns, and requests professionally while ensuring timely assistance and effective follow-up. Maintained positive client relationships and supported public-facing activities, developing strong communication, problem-solving, and customer service skills.
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Study Habit Beginners' School
Managed daily administrative duties, office activities, records, and documentation to ensure smooth operations. Communicated professionally with parents and staff, handling inquiries and concerns effectively. Coordinated multiple tasks with accuracy and efficiency while maintaining a professional and organized environment.
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Urban Culture Online Radio
Engaged with audiences, supported programme activities, and assisted with content preparation and research. Developed strong communication and interpersonal skills while working effectively in a fast-paced media environment.
Foundations
B.Sc. Mass Communication
Film and Edit Foundational Class
Quick answers
OGU QUEENETH OBIANUJU (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. OGU brings 6 years of professional experience, with strengths in - Problem-Solving, Active Listening, Adaptability and Computer literate. OGU studied B.Sc. Mass Communication at Alex Ekwueme University.
OGU QUEENETH OBIANUJU is based in Nigeria.
OGU's top skills are - Problem-Solving (Intermediate), Active Listening (Intermediate), Adaptability (Intermediate), Computer literate (Intermediate), Cooperation (Intermediate) and Critical thinking skills (Intermediate).
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