At a glance
Okeke Precious (Customer Success Manager) is a professional based in Nigeria with a portfolio on Talentta. Okeke brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Active Listening and Adaptability. Okeke studied Bachelor of Arts (B.A.) in English and Communication at Federal University Otuoke, Bayelsa State, Nigeria.
About
Dedicated customer engagement professional with over three years of experience driving client satisfaction and retention in remote and fast‑paced environments. Proven ability to resolve complex issues, manage high‑volume communications, and build lasting client relationships to support business growth.
Expertise
Career
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Cvtocareer
Managed inbound and outbound client communication across multiple channels, resolved customer complaints promptly, scheduled consultations and maintained organized calendars, updated CRM records to ensure data integrity, built long‑term client relationships through strategic follow‑up, and collaborated with internal teams to analyze feedback and improve service delivery.
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Netreach Digital Marketing Firm
Handled over 20 daily inbound/outbound interactions, generated and qualified sales leads, scheduled appointments for prospective clients, educated customers on products and services, and maintained accurate CRM records and follow‑up activities.
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International Studies
Responded to inquiries via phone, email, social media and virtual platforms; guided prospective students through educational opportunities and application procedures; conducted follow‑up communications; maintained accurate databases; and worked with recruitment teams to improve response time and satisfaction rates.
Foundations
Bachelor of Arts (B.A.) in English and Communication
Quick answers
Okeke Precious (Customer Success Manager) is a professional based in Nigeria with a portfolio on Talentta. Okeke brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Active Listening and Adaptability. Okeke studied Bachelor of Arts (B.A.) in English and Communication at Federal University Otuoke, Bayelsa State, Nigeria.
Okeke Precious is based in Nigeria.
Okeke's top skills are - Attention to Detail (Intermediate), - Problem-Solving (Intermediate), Active Listening (Intermediate), Adaptability (Intermediate), Clear, Concise Communication (Intermediate) and collaboration (Intermediate).
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