Front Office Personnel
VANESSA PARIS HOTEL, Owerri
Welcome guests and assign rooms; respond to guest needs with a focus on satisfaction; maintain updated records and files.
At a glance
About OKOYE LILIAN NNEKA at a glance
OKOYE LILIAN NNEKA (Front Office Manager) is a professional based in Nigeria with a portfolio on Talentta. OKOYE brings 6 years of professional experience, with strengths in Adaptability, Administrative Support, Attention To Service and CRM And Record Keeping. OKOYE studied Higher National Diploma (HND), Industrial Design at Institute of Management and Technology (IMT), Enugu.
- 6+
- Years experience
- 18+
- Skills
- 4+
- Roles held
01
About
Meet OKOYE
Administrative and front‑office professional with experience in hospitality, customer service, guest relations, reservations, record keeping and payment processing. Skilled at welcoming and assisting customers, handling enquiries, supporting clerical tasks and maintaining service standards. Computer literate, adaptable and able to work independently or in a team. Seeking to apply these transferable skills in administrative, office support, executive support, front‑desk or customer‑service roles.
02
Expertise
What I bring
Intermediate
- Adaptability
- Administrative Support
- Attention To Service
- CRM And Record Keeping
- Customer Enquiry Handling
- Customer Relations
- Email & Chat Communication
- Excel ,Microsoft word
- Front Office And Reception Operations
- Goggle workspace
- Internet Research
- Microsoft Outlook
- Payment Processing And Cash Register Balancing
- Reservation Coordination And Guest Check‑In/Check‑Out
- Teamwork
Foundational
- Adaptability, Teamwork And Attention To Service
- Internet Research And Email Communication
- Microsoft Office & Google Workspace
03
Career
Experience
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Front Office Personnel
OPULENT OASIS HOMES AND APARTMENTS, Lekki, Lagos
Welcome guests and support a professional front‑office experience; coordinate guest check‑in and check‑out and assign rooms; manage reservations and respond to guest requests; process payments and balance cash registers.
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Cashier
BLU ATLANTIC HOTEL, Lekki, Lagos
Greet customers and support a courteous customer experience; process payments and issue receipts, refunds and discounts; handle customer grievances and direct concerns appropriately; balance cash registers and support accurate transaction records.
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Front Office Personnel
ADIG SUITES
Welcome guests, assist with check‑in and accommodate guest requests; support reservation management and routine administrative clerical tasks; respond to enquiries about the company and its services.
04
Foundations
Education & languages
Institute of Management and Technology (IMT), Enugu
Higher National Diploma (HND), Industrial Design
Federal Polytechnic Oko, Anambra State
Ordinary National Diploma (OND), Fine and Applied Arts
Loretto Secondary School, Anambra State
West African Senior School Certificate (WAEC)
05
Quick answers
About OKOYE
What does OKOYE LILIAN NNEKA do?
OKOYE LILIAN NNEKA (Front Office Manager) is a professional based in Nigeria with a portfolio on Talentta. OKOYE brings 6 years of professional experience, with strengths in Adaptability, Administrative Support, Attention To Service and CRM And Record Keeping. OKOYE studied Higher National Diploma (HND), Industrial Design at Institute of Management and Technology (IMT), Enugu.
Where is OKOYE LILIAN NNEKA based?
OKOYE LILIAN NNEKA is based in Nigeria.
What are OKOYE's top skills?
OKOYE's top skills are Adaptability (Intermediate), Administrative Support (Intermediate), Attention To Service (Intermediate), CRM And Record Keeping (Intermediate), Customer Enquiry Handling (Intermediate) and Customer Relations (Intermediate).
How can I hire OKOYE LILIAN NNEKA?
Create a free employer account on Talentta to contact OKOYE, invite them to apply for a role or schedule an interview.