At a glance
OLLA MOFIYINFOLUWA HEPHZIBAH (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. OLLA brings 6 years of professional experience, with strengths in Adaptability, Administrative Support, Conflict Resolution & Negotiation and Document Management. OLLA studied B.Sc. Peace and Conflict Studies at Federal University Oye‑Ekiti (FUOYE).
About
Motivated and personable graduate of Peace and Conflict Studies with practical experience in sales, customer service, marketing, teaching, and administrative/legal support. Skilled in building client relationships, communicating with diverse audiences, supporting day-to-day operations, and contributing to sales growth. Adaptable, organised, and eager to develop professionally in an entry-level role with opportunities for growth and impact.
Expertise
Career
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Zeebah Collections
Manage day-to‑day marketing and sales activities for a growing retail collections brand, supporting customer acquisition and repeat business. Develop and execute promotional strategies to increase product visibility and sales volume. Build and maintain client relationships by providing product guidance and after‑sales support. Monitor sales trends and customer feedback to inform stock and marketing decisions.
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Chambers of Femi Ilori, Ogba, Lagos
Supported daily office operations, including document handling, filing, and correspondence. Assisted with client scheduling and front‑desk coordination. Gained practical exposure to professional administrative processes and strengthened organisational and professional communication skills.
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Food & Beverage (F&B) Store
Delivered customer service in a fast‑paced retail food and beverage environment. Handled sales transactions, stock replenishment, and customer enquiries accurately and efficiently. Contributed to a positive customer experience that supported repeat patronage.
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Owen Thomas School
Planned and delivered lessons while adapting teaching methods to different learning needs. Managed classroom activities and maintained a structured, engaging learning environment. Developed strong communication, patience, and leadership skills through daily student engagement.
Foundations
B.Sc. Peace and Conflict Studies
Quick answers
OLLA MOFIYINFOLUWA HEPHZIBAH (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. OLLA brings 6 years of professional experience, with strengths in Adaptability, Administrative Support, Conflict Resolution & Negotiation and Document Management. OLLA studied B.Sc. Peace and Conflict Studies at Federal University Oye‑Ekiti (FUOYE).
OLLA MOFIYINFOLUWA HEPHZIBAH is based in Nigeria.
OLLA's top skills are Adaptability (Intermediate), Administrative Support (Intermediate), Conflict Resolution & Negotiation (Intermediate), Document Management (Intermediate), Effective communication and interpersonal skills. (Intermediate) and Excellent Customer Service Relationship (Intermediate).
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