Customer Service & Content Developer
Mikano International Limited (Afrimedical Manufacturing and Supplies Ltd.)
Resolve inquiries across phone, email, and live chat to maximize customer satisfaction. Manage CRM databases to maintain accurate client records and track order issues. Write copy for newsletters, marketing emails, and digital product catalogs. Optimize content using keywords to increase website traffic and social media engagement.
- Content Writer
- Storytelling And Brand Voice
- Customer care Service
- Audience Research
