At a glance
Omotayo Olanusi (Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Omotayo brings 6 years of professional experience, with strengths in Conflict Resolution & Negotiation, Cross‑functional Coordination, Excellent Customer Service Relationship and Facilities Management. Omotayo studied Higher National Diploma (HND) in Hospitality Management at Federal Polytechnic Ede.
About
Results‑driven hospitality and operations professional with over four years of experience managing restaurant operations, inventory, warehouse logistics and facility services. Demonstrated ability to optimise workflows, cut costs, enforce HACCP and HSE standards and boost customer satisfaction through data‑driven inventory control and vendor negotiation. Skilled in team leadership, conflict resolution, quality assurance and cross‑functional coordination. Committed to continuous process improvement and delivering exceptional service experiences.
Expertise
Career
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Food Concept Plc (Chicken Republic)
Directed daily restaurant operations for 15+ staff serving 200+ customers, achieving 98% satisfaction. Implemented real‑time inventory tracking, reducing stock shortages 30% and waste 22%. Enforced HACCP with 100% compliance. Resolved >95% of complaints, raising repeat patronage 18%. Negotiated with 5+ vendors, cutting procurement costs 12% annually. Mentored new hires, halving onboarding time and boosting team performance 25%.
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Mussabbey Nigeria Limited
Managed receipt of 50+ shipments monthly with 100% PO accuracy. Maintained digital logs for 200+ SKUs, lowering stock discrepancies from 8% to 1.5%. Coordinated material issuance to 10+ sites, achieving 99% on‑time delivery and eliminating project delays. Conducted bi‑weekly physical counts, reducing overstocking costs 15%.
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Steam Master Cleaning Services
Coordinated cleaning operations across 12+ client sites, scheduling 20+ field staff with 95% on‑schedule delivery. Secured contracts with 8+ new clients, adding NGN 4.5M+ revenue and raising retention to 92%. Cut material costs 18% via bulk purchasing. Enforced safety protocols, achieving zero lost‑time accidents over 16 months. Resolved service issues within 24 hours, maintaining a 4.8/5 client satisfaction rating.
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Ademax Nigeria Limited
Oversaw incoming material inspection for 15+ production lines, reducing defective inputs 28%. Managed daily output of 500+ units with 98% quality adherence and on‑time dispatch to 20+ distributors. Handled dispatch documentation for 30+ weekly shipments, eliminating order errors and cutting customer returns 20%. Coordinated procurement to maintain optimal stock, saving NGN 200K+ monthly in idle‑time costs.
Foundations
Higher National Diploma (HND) in Hospitality Management
Ordinary National Diploma (OND) in Hospitality Management
Quick answers
Omotayo Olanusi (Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Omotayo brings 6 years of professional experience, with strengths in Conflict Resolution & Negotiation, Cross‑functional Coordination, Excellent Customer Service Relationship and Facilities Management. Omotayo studied Higher National Diploma (HND) in Hospitality Management at Federal Polytechnic Ede.
Omotayo Olanusi is based in Nigeria.
Omotayo's top skills are Conflict Resolution & Negotiation (Intermediate), Cross‑functional Coordination (Intermediate), Excellent Customer Service Relationship (Intermediate), Facilities Management (Intermediate), Food Safety & Hygiene (Intermediate) and Guest Relations & Hospitality Management (Intermediate).
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