Business Operations | Administrative Support | Customer Service | Logistics
At a glance
Onyenwe Nancy Chidimma (Business Operations | Administrative Support | Customer Service | Logistics) is a professional based in Nigeria with a portfolio on Talentta. Onyenwe brings 6 years of professional experience, with strengths in Appointment Scheduling, Business & Project Management, CRM And Record Keeping and CRM Systems.
About
Results‑oriented Customer Service Agent with over three years of experience in telecommunications, retail operations, and business development. Skilled in CRM systems, KYC compliance, customer retention, technical troubleshooting and consultative selling. Recognized for exceeding sales targets, high customer satisfaction and driving revenue growth.
Expertise
Career
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Airtel Office, Umuahia, Abia State
Spearheaded launch of Airtel office, achieving profitability within two months; earned Employee of the Month for sales performance; increased revenue by 30% through upselling and converted 90% of walk‑in customers; maintained 95% customer satisfaction.
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TerryOkwute Nigeria Ltd, Umuahia, Abia State
Assisted customers with plan selection and activation, boosting sales by 20%; achieved 95% customer satisfaction by resolving technical issues; collaborated with KYC agents to meet targets, increasing revenue by 20% through upselling.
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St Francis Secondary School, Eket, Akwa Ibom State
Taught over 50 students using practical examples, improving exam performance; created engaging lesson plans and assessments to foster participation and critical thinking.
Quick answers
Onyenwe Nancy Chidimma (Business Operations | Administrative Support | Customer Service | Logistics) is a professional based in Nigeria with a portfolio on Talentta. Onyenwe brings 6 years of professional experience, with strengths in Appointment Scheduling, Business & Project Management, CRM And Record Keeping and CRM Systems.
Onyenwe Nancy Chidimma is based in Nigeria.
Onyenwe's top skills are Appointment Scheduling (Intermediate), Business & Project Management (Intermediate), CRM And Record Keeping (Intermediate), CRM Systems (Intermediate), Customer care Service (Intermediate) and EViews (Intermediate).
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