Client Manager
Gatimo Limited
Managed a portfolio of high‑value accounts exceeding ₦400 million, driving consistent revenue growth through retention and upselling. Achieved 80%+ client satisfaction and 90% retention. Served as primary contact for government and corporate clients, handling expectations, escalations, and project lifecycle alignment. Onboarded and nurtured relationships, coordinated procurement, maintained comprehensive project documentation, and oversaw delivery of 5,000+ apparel units quarterly with a 95% on‑time rate. Implemented task‑management tools to improve workflow visibility and team accountability.