At a glance
Oyinmiebi Macaulay (Branch Manager) is a professional based in Nigeria with a portfolio on Talentta. Oyinmiebi brings 6 years of professional experience, with strengths in Bank Reconciliation, Banking Operations, Budgeting & Cash Management and Business Development. Oyinmiebi studied Higher National Diploma (HND) in Banking and Finance at Federal Polytechnic Bauchi.
About
Results‑driven Banking, Sales, and Customer Service professional with over 12 years of experience in banking operations, cash management, account opening, loan marketing, digital financial services and sales. Proven ability to process high‑volume transactions with 99% accuracy, drive customer acquisition, increase digital banking adoption by 45%, improve customer satisfaction by 35%, and ensure full regulatory compliance. Skilled in relationship management, business development, cross‑selling, loan processing, POS solutions and delivering operational excellence in fast‑paced environments.
Expertise
Career
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First Bank Nigeria Ltd
Processed over 200 customer transactions daily with 99% accuracy, balanced cash drawers, reconciled daily transactions with zero cash shortages in >90% of audit cycles, verified customer IDs for KYC/AML compliance, assisted customers with ATM, POS and mobile banking, promoted banking products and digital channels to boost adoption and branch revenue.
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First Bank Nigeria Ltd
Managed 80+ daily customer inquiries achieving 95% first‑contact resolution, processed account openings and updates with 100% KYC compliance, resolved ATM/POS/online complaints reducing complaints by 30%, cross‑sold products contributing to 25% increase in monthly product uptake, maintained accurate records with zero audit discrepancies.
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Access Bank Plc
Counted and sorted up to ₦1 million in currency notes daily with 100% accuracy, maintained cash records and reconciliations for 100% audit compliance, assisted ATM cash replenishment and branch cash distribution, supported vault operations, collaborated to improve cash processing efficiency reducing turnaround time by 20%.
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First Bank Nigeria Ltd
Acquired 50+ new customers monthly through strategic marketing and business development initiatives, cross‑sold savings, loans and digital products generating over ₦1 million in monthly deposit mobilization, consistently achieved 100% of sales targets.
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Mutual Trust Microfinance Bank
Marketed loan products to public servants, contributing to disbursement of over ₦10 million in qualified loans, opened 100+ customer accounts with full KYC compliance, maintained strong relationships achieving over 90% loan repayment performance.
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Kadick Integrated Services
Coordinated deployment of 100+ POS terminals across Bauchi State, recruited and onboarded 60+ merchants to adopt POS solutions, provided customer support achieving over 90% merchant retention, recognized as Top Customer Service Performer for three consecutive years, increased digital banking adoption by ~45% and product uptake by 25%.
Foundations
Higher National Diploma (HND) in Banking and Finance
National Diploma (ND) in Banking and Finance
Quick answers
Oyinmiebi Macaulay (Branch Manager) is a professional based in Nigeria with a portfolio on Talentta. Oyinmiebi brings 6 years of professional experience, with strengths in Bank Reconciliation, Banking Operations, Budgeting & Cash Management and Business Development. Oyinmiebi studied Higher National Diploma (HND) in Banking and Finance at Federal Polytechnic Bauchi.
Oyinmiebi Macaulay is based in Nigeria.
Oyinmiebi's top skills are Bank Reconciliation (Intermediate), Banking Operations (Intermediate), Budgeting & Cash Management (Intermediate), Business Development (Intermediate), Compliance (AML, CDD) (Intermediate) and Cross-selling (Intermediate).
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