Customer Service Representative
At a glance
OZIOKO CHELUCHI SUCCESS (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. OZIOKO brings 6 years of professional experience, with strengths in - Problem-Solving, • Data Management & Record-Keeping, collaboration and Complaint Resolution. OZIOKO studied Bachelor of Pharmacy (B.Pharm.) at Enugu State University of Science and Technology (ESUT).
About
Customer‑focused professional with experience in travel support, pharmacy practice and high‑volume chat/email customer service. Skilled at handling inquiries, resolving complaints, maintaining accurate records and escalating complex issues. Proven ability to communicate clearly through chat, phone and digital channels while working independently in remote environments. Strong multitasking, problem‑solving and time‑management abilities with a positive, empathetic attitude.
Expertise
Career
—
ASAP TICKETS
Assisted customers with travel inquiries, reservations, itinerary changes and cancellations; communicated via digital channels; followed up on bookings; maintained accurate interaction records; resolved routine issues and escalated complex cases; collaborated with teams and service providers; managed multiple requests remotely while meeting performance targets.
—
G WORLD PHARMACY
Provided direct customer‑facing pharmacy service; answered medication questions; handled complaints with empathy and confidentiality; followed up on medication concerns; kept precise records of prescriptions and transactions; identified issues for escalation; collaborated with healthcare professionals; managed a fast‑paced workload with accuracy.
—
LMS CHAT AGENCY
Managed high‑volume live‑chat conversations; responded promptly and professionally; handled multiple chats simultaneously; identified concerns and provided solutions per guidelines; escalated complex situations; maintained accurate interaction logs; adapted communication style while ensuring confidentiality.
—
MEDFINITY PHARMACY
Delivered customer‑focused pharmacy services; answered product and medication inquiries; maintained transaction and prescription records; collaborated with pharmacists and technicians to resolve issues; handled complaints and service delays professionally; multitasked in a busy environment with attention to detail.
Foundations
Bachelor of Pharmacy (B.Pharm.)
Quick answers
OZIOKO CHELUCHI SUCCESS (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. OZIOKO brings 6 years of professional experience, with strengths in - Problem-Solving, • Data Management & Record-Keeping, collaboration and Complaint Resolution. OZIOKO studied Bachelor of Pharmacy (B.Pharm.) at Enugu State University of Science and Technology (ESUT).
OZIOKO CHELUCHI SUCCESS is based in Nigeria.
OZIOKO's top skills are - Problem-Solving (Intermediate), • Data Management & Record-Keeping (Intermediate), collaboration (Intermediate), Complaint Resolution (Intermediate), Conflict Resolution & Negotiation (Intermediate) and Customer Support (Intermediate).
Create a free employer account on Talentta to contact OZIOKO, invite them to apply for a role or schedule an interview.
Work with OZIOKO
