Customer Service Representative
At a glance
Patience Ulaka Mnena (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Patience brings 6 years of professional experience, with strengths in - Problem-Solving, Critical thinking skills, Customer care Service and Outstanding Communication. Patience studied Bachelor of Science in Microbiology at Benue State University, Makurdi.
About
I have gained diverse skills such as time management, empathy, and problem solving as a receptionist at Park Lane Hotel and currently use them as a Customer Service representative at Heritage Kidney and Medical Care, Abuja. In my free time, I enjoy reading, engaging with people, acquiring new skills and cherishing moments with my family.
Expertise
Career
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Heritage Kidney and Medical Care
Received and registered new patients to the facility; Managed patient records and files; Added patients to queue for treatment and lab investigations; Coordinated patients during clinic days; Achieved a 25% reduction in waiting time to see consultants.
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Fitplus Medical Diagnostics
Ensured that clients are attended to promptly.
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The Institute of Human Virology
Master of Public Health internship program at the HIV testing and counseling department.
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Makie Brown Enterprises
Managed daily records of activities; Assisted in sales; Advertised the company/brand on social media platforms.
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Park Lane Hotel
Managed guest bookings and reservations; Assisted with administrative and clerical tasks as needed.
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Nigerian National Petroleum Corporation
Communicated safety and environmental training material to employees; Performed laboratory analyses or physical inspections of samples to detect disease and assess purity or cleanliness.
Foundations
Bachelor of Science in Microbiology
Quick answers
Patience Ulaka Mnena (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Patience brings 6 years of professional experience, with strengths in - Problem-Solving, Critical thinking skills, Customer care Service and Outstanding Communication. Patience studied Bachelor of Science in Microbiology at Benue State University, Makurdi.
Patience Ulaka Mnena is based in Nigeria.
Patience's top skills are - Problem-Solving (Intermediate), Critical thinking skills (Intermediate), Customer care Service (Intermediate), Outstanding Communication (Intermediate) and team player (Intermediate).
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