At a glance
Peace Ibrahim (Professional) is a professional based in Nigeria with a portfolio on Talentta. Peace brings 6 years of professional experience, with strengths in • Data Management & Record-Keeping, Adaptability And Problem Solving, Administrative Support and Appointment Coordination.
About
Detail-oriented Administrative and Customer Experience Professional with over 2 years of experience supporting business operations, managing client relationships, scheduling appointments, handling customer inquiries and providing support across digital and in-person channels. Trained in Virtual Assistance and Customer Service, with hands‑on exposure to Google Workspace, Microsoft Office, Trello, Asana, Canva, and other digital productivity tools. Skilled in communication, problem‑solving, record management, and coordinating multiple tasks in fast‑paced environments.
Expertise
Career
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Skin 101 Clinics
Managed high‑volume customer interactions across phone, WhatsApp, and digital platforms; coordinated appointments, inquiries, and follow‑ups; resolved customer concerns efficiently; maintained accurate records of client interactions, bookings, and transactions; collaborated with internal teams to ensure seamless service delivery.
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National Agency for Food and Drug Administration and Control (NAFDAC)
Streamlined office workflows by introducing Excel‑based tracking systems, improving efficiency by 30%; supported recruitment processes including documentation, interview scheduling, and onboarding coordination; managed over 100 weekly communications via email and phone; maintained organized digital and physical records, reducing discrepancies by 25%; processed and filed 100+ administrative documents monthly in compliance with regulatory standards.
Quick answers
Peace Ibrahim (Professional) is a professional based in Nigeria with a portfolio on Talentta. Peace brings 6 years of professional experience, with strengths in • Data Management & Record-Keeping, Adaptability And Problem Solving, Administrative Support and Appointment Coordination.
Peace Ibrahim is based in Nigeria.
Peace's top skills are • Data Management & Record-Keeping (Intermediate), Adaptability And Problem Solving (Intermediate), Administrative Support (Intermediate), Appointment Coordination (Intermediate), Client Relationship Management (Intermediate) and collaboration (Intermediate).
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