Phoebe Akenuwa

Customer Service Representative

Nigeria
On Talentta since Sept 2026

• Data Management & Record-Keeping✦Administrative Support✦collaboration✦Conflict Resolution & Negotiation✦Critical Thinking And Complex Problem Solving✦Effective communication and interpersonal skills.✦Email Management✦Ms Office Suites I.E. Ms Word, Excel, Power Point✦• Data Management & Record-Keeping✦Administrative Support✦collaboration✦Conflict Resolution & Negotiation✦Critical Thinking And Complex Problem Solving✦Effective communication and interpersonal skills.✦Email Management✦Ms Office Suites I.E. Ms Word, Excel, Power Point✦

At a glance

Phoebe Akenuwa (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Phoebe brings 6 years of professional experience, with strengths in • Data Management & Record-Keeping, Administrative Support, collaboration and Conflict Resolution & Negotiation. Phoebe studied Bachelor of Science Education and Integrated Science at University of Benin, Benin City, Edo State.

6+
Years experience: 8+
Skills: 3+
Roles held

About

Meet Phoebe

A results-driven graduate with experience in administration, customer support, and sales. Skilled at resolving customer inquiries, maintaining accurate records, processing transactions, and building positive client relationships. Proficient in Microsoft Office and committed to delivering excellent service while contributing to organizational goals.

Expertise

What I bring

Intermediate

• Data Management & Record-Keeping
Administrative Support
collaboration
Conflict Resolution & Negotiation
Critical Thinking And Complex Problem Solving
Effective communication and interpersonal skills.
Email Management
Ms Office Suites I.E. Ms Word, Excel, Power Point

Career

Experience

Jan 2020 —
Customer Service Representative
Allan Keri Hotel and Suite
Delivered exceptional customer service by welcoming guests, resolving inquiries, and ensuring smooth check‑in/check‑out. Maintained accurate records of room sales and daily transactions. Responded promptly to phone and in‑person inquiries, achieving high customer satisfaction. Supported administrative tasks including filing, scheduling, and documentation.
Jan 2020 —
Accounting Assistant (NYSC Placement)
Ariyo and Son Pharmacy
Processed daily POS transactions and maintained sales/expense records. Assisted in stock tracking, inventory updates, and financial data entry. Generated invoices and receipts, improving financial summary accuracy by 20%.
Jan 2020 —
Sales Representative
Mama P Super Market
Promoted products and services, increasing customer acquisition. Collaborated with team to improve satisfaction and efficiency. Built strong client relationships that boosted repeat sales and referrals. Handled administrative duties, organized financial files, and maintained vendor correspondence.

Foundations

Education & languages

University of Benin, Benin City, Edo State

Bachelor of Science Education and Integrated Science

Quick answers

About Phoebe

What does Phoebe Akenuwa do?

Where is Phoebe Akenuwa based?

Phoebe Akenuwa is based in Nigeria.

What are Phoebe's top skills?

Phoebe's top skills are • Data Management & Record-Keeping (Intermediate), Administrative Support (Intermediate), collaboration (Intermediate), Conflict Resolution & Negotiation (Intermediate), Critical Thinking And Complex Problem Solving (Intermediate) and Effective communication and interpersonal skills. (Intermediate).

How can I hire Phoebe Akenuwa?

Create a free employer account on Talentta to contact Phoebe, invite them to apply for a role or schedule an interview.

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