Customer Service Representative
Call Gurus
Handled 500+ inbound and outbound calls daily, qualified leads, provided product information, resolved complaints, documented interactions, and collaborated with team to improve service delivery.
At a glance
About Priscilla Edijana at a glance
Priscilla Edijana (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Priscilla brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Administrative Support and Analytical Thinking. Priscilla studied Bachelor of Arts in Philosophy at Ambrose Alli University, Edo State, Nigeria.
- 6+
- Years experience
- 13+
- Skills
- 6+
- Roles held
01
About
Meet Priscilla
Efficient, results‑driven professional with extensive experience in customer support, virtual assistance, and operations. Skilled at handling high‑volume inbound/outbound calls, resolving issues with empathy, and driving brand growth through targeted digital marketing and lead generation. Proficient with CRM systems, social media advertising, and productivity tools, Priscilla consistently improves service delivery and supports business operations in fast‑paced, remote environments.
02
Expertise
What I bring
Intermediate
- - Attention to Detail
- - Problem-Solving
- Administrative Support
- Analytical Thinking
- Data Entry Proficiency
- Efficient Telephonic Etiquette
- Excellent Written And Verbal Communication
- HRIS/ATS Database Management
- Lead Generation
- Marketing Campaign Management
- Quality assurance
- Social Media Content Creation & Community Engagement
- Strong Organisational And Time Management Ability
03
Career
Experience
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Customer Service Representative
Clubwealth
Managed incoming calls, addressed inquiries and complaints, scheduled consultations, documented interactions, and received commendations for efficiency.
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Customer Service Representative
Specialty Life
Scheduled client appointments, conducted outbound sales calls, maintained CRM records, ensured customer satisfaction, and met performance metrics.
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Customer Service Representative / Operations Manager
Sugarfotos
Oversaw daily operations, managed client communications, created social media and email content, ran paid ad campaigns achieving 5x ROAS, and performed administrative tasks.
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Personal Assistant
GOLOGISTICS
Managed CEO calendar, handled email and phone communications, coordinated daily operations, liaised with clients/vendors, and assisted in report preparation.
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Financial Assistant
Upfront Pragmatics
Monitored purchases, maintained expense records, escalated issues to financial controller, supported budgeting, and managed office supplies inventory.
04
Foundations
Education & languages
Ambrose Alli University, Edo State, Nigeria
Bachelor of Arts in Philosophy
05
Quick answers
About Priscilla
What does Priscilla Edijana do?
Priscilla Edijana (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Priscilla brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Administrative Support and Analytical Thinking. Priscilla studied Bachelor of Arts in Philosophy at Ambrose Alli University, Edo State, Nigeria.
Where is Priscilla Edijana based?
Priscilla Edijana is based in Nigeria.
What are Priscilla's top skills?
Priscilla's top skills are - Attention to Detail (Intermediate), - Problem-Solving (Intermediate), Administrative Support (Intermediate), Analytical Thinking (Intermediate), Data Entry Proficiency (Intermediate) and Efficient Telephonic Etiquette (Intermediate).
How can I hire Priscilla Edijana?
Create a free employer account on Talentta to contact Priscilla, invite them to apply for a role or schedule an interview.
Work with Priscilla