Queen Job

Customer Support Representative

Nigeria
On Talentta since Sept 2026

- Attention to Detail✦- Problem-Solving✦Administrative Support✦Appointment Scheduling✦Call Center & Live Chat Support✦canva✦Client Relationship Management✦collaboration✦Customer Support✦Data Entry & Management✦ECMS (Electronic Customer/Clinical Management System)✦Email & Chat Support✦Excel ,Microsoft word✦Excellent Written And Verbal Communication✦Follow‑up✦Gmail✦Phone Support✦Time management✦Zoom✦- Attention to Detail✦- Problem-Solving✦Administrative Support✦Appointment Scheduling✦Call Center & Live Chat Support✦canva✦Client Relationship Management✦collaboration✦Customer Support✦Data Entry & Management✦ECMS (Electronic Customer/Clinical Management System)✦Email & Chat Support✦Excel ,Microsoft word✦Excellent Written And Verbal Communication✦Follow‑up✦Gmail✦Phone Support✦Time management✦Zoom✦

At a glance

Queen Job (Customer Support Representative) is a professional based in Nigeria with a portfolio on Talentta. Queen brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Administrative Support and Appointment Scheduling. Queen studied West African Senior School Certificate (WASC) at Wiley Comprehensive College.

6+
Years experience: 19+
Skills: 1+
Role held

About

Meet Queen

Customer‑focused professional with over three years of experience delivering high‑quality support in a fast‑paced healthcare environment. Skilled in handling phone, email, and live‑chat inquiries, scheduling appointments, managing patient records, processing payments, and maintaining accurate data. Adept at multitasking, clear communication, empathy, and building positive client relationships. Seeking a Customer Support or Customer Success role to contribute to business growth while further developing my skills.

Expertise

What I bring

Intermediate

- Attention to Detail
- Problem-Solving
Administrative Support
Appointment Scheduling
Call Center & Live Chat Support
canva
Client Relationship Management
collaboration
Customer Support
Data Entry & Management
ECMS (Electronic Customer/Clinical Management System)
Email & Chat Support
Excel ,Microsoft word
Excellent Written And Verbal Communication
Follow‑up
Gmail
Phone Support
Time management
Zoom

Career

Experience

Jan 2020 —
Customer Support and Administrative Officer
Je‑soloz Eye Center
Assisted 10‑15 patients daily, providing empathetic support via phone, email, and live chat. Managed patient registration, maintained accurate records in both manual files and the ECMS database, scheduled appointments, coordinated follow‑up visits, processed payments using Moniepoint, and ensured timely reminders. Performed administrative duties that kept daily clinic operations smooth and collaborated with colleagues to deliver efficient, patient‑focused service.

Foundations

Education & languages

Wiley Comprehensive College

West African Senior School Certificate (WASC)

Quick answers

About Queen

What does Queen Job do?

Where is Queen Job based?

Queen Job is based in Nigeria.

What are Queen's top skills?

Queen's top skills are - Attention to Detail (Intermediate), - Problem-Solving (Intermediate), Administrative Support (Intermediate), Appointment Scheduling (Intermediate), Call Center & Live Chat Support (Intermediate) and canva (Intermediate).

How can I hire Queen Job?

Create a free employer account on Talentta to contact Queen, invite them to apply for a role or schedule an interview.

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