At a glance
RACHEAL ATUAH (Professional) is a professional based in Nigeria with a portfolio on Talentta. RACHEAL brings 6 years of professional experience, with strengths in Active Listening, Candidate Relationship Building, Clear, Concise Communication and Complaint Resolution.
About
Customer service professional with over five years of experience in supporting customers, resolving enquiries and complaints, and coordinating with internal teams. Skilled in relationship management, issue escalation, and service recovery, with proficiency in GoHighLevel, Slack, Microsoft Office, Excel, Jira, and Trello. Additional experience includes sales, project coordination, and data reporting, demonstrating strong problem‑solving, attention to detail, and adaptability.
Expertise
Career
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D818 Consulting
Supported prospective clients by understanding credit improvement and business funding goals, explained service options, responded to inquiries across phone, text, and online channels, scheduled consultations, maintained follow‑up, documented conversations and appointments in GoHighLevel, and coordinated updates via Slack.
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Bluebret Consult Limited
Handled customer enquiries and complaints, clarified service information, maintained accurate records of interactions and follow‑up actions, coordinated with internal teams, escalated complex issues, and collected feedback to improve service delivery.
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7ven Oaks Limited
Defined project deliverables and quality strategies, created stakeholder engagement plans, translated user requirements for suppliers and developers, maintained schedules and risk documentation using Microsoft Project, and led cross‑functional planning that reduced delivery time by 20% and improved stakeholder satisfaction.
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10Alytics
Analyzed client data with SQL, Excel, and Power BI, designed database objects, built interactive dashboards, reduced reporting time by 30%, and presented actionable insights and recommendations to stakeholders.
Quick answers
RACHEAL ATUAH (Professional) is a professional based in Nigeria with a portfolio on Talentta. RACHEAL brings 6 years of professional experience, with strengths in Active Listening, Candidate Relationship Building, Clear, Concise Communication and Complaint Resolution.
RACHEAL ATUAH is based in Nigeria.
RACHEAL's top skills are Active Listening (Intermediate), Candidate Relationship Building (Intermediate), Clear, Concise Communication (Intermediate), Complaint Resolution (Intermediate), documentation (Intermediate) and Empathy (Intermediate).
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