Customer Service Representative
At a glance
RAPHAEL TESTIMONY ADENIKE (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. RAPHAEL brings 6 years of professional experience, with strengths in - Problem-Solving, Basic Bookkeeping, Communications and Customer care Service. RAPHAEL studied B.Sc. Accounting (Top‑Up Programme) at Kwara State University, Malete.
About
Dedicated and hardworking accounting student with practical experience in sales, customer service, retail operations, and business management. Possesses effective communication, problem‑solving, and interpersonal skills developed through several years of managing customer relationships and supporting business operations. Currently pursuing a B.Sc. in Accounting to strengthen professional knowledge and contribute effectively to organizational success. Committed to delivering excellent service, working collaboratively, and achieving organizational goals.
Expertise
Career
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Mr Austin Phones and Gadgets
Assisted customers with product enquiries and purchases; maintained positive customer relationships through excellent service; supported daily store operations and inventory management; worked effectively with team members to achieve sales targets.
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N-3 Print Media
Managed daily business operations and coordinated staff activities; handled customer enquiries and resolved complaints professionally; improved workflow through effective problem‑solving and communication; maintained strong relationships with clients and suppliers.
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Shekaz Restaurant
Handled cash transactions accurately and issued receipts; provided friendly customer service and responded to enquiries; maintained daily sales records and balanced cash at end of shifts; supported smooth restaurant operations and kept work area clean.
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Mr Okey Envelopes
Assisted customers with product selection and sales; maintained an organized and welcoming work environment; demonstrated effective communication and time management; supported stock handling and daily business operations.
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Sunday Sunday Book Shop
Provided excellent customer service and built positive relationships; assisted customers with product selection and purchases; worked collaboratively with colleagues; maintained cleanliness and organization of the shop.
Foundations
B.Sc. Accounting (Top‑Up Programme)
Higher National Diploma (HND) – Accountancy
National Diploma (ND) – Accountancy
WASSCE
Quick answers
RAPHAEL TESTIMONY ADENIKE (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. RAPHAEL brings 6 years of professional experience, with strengths in - Problem-Solving, Basic Bookkeeping, Communications and Customer care Service. RAPHAEL studied B.Sc. Accounting (Top‑Up Programme) at Kwara State University, Malete.
RAPHAEL TESTIMONY ADENIKE is based in Nigeria.
RAPHAEL's top skills are - Problem-Solving (Intermediate), Basic Bookkeeping (Intermediate), Communications (Intermediate), Customer care Service (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate) and Teamwork (Intermediate).
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