Rejoice Mbata

Customer Service Representative

Nigeria
On Talentta since Sept 2026

- Feedback Collection & Analysis✦Auditing & Reporting✦Call And Inquiry Management✦Client Relationship Management✦Communications✦CRM And Record Keeping✦Cross-functional Team Collaboration✦documentation✦emotional Intelligence✦Excel ,Microsoft word✦Facilitating✦Goggle workspace✦Microsoft PowerPoint (Basic)✦Organisation✦Problem Resolution✦Strategic Planning✦Task Prioritization✦Time management✦Troubleshooting✦- Feedback Collection & Analysis✦Auditing & Reporting✦Call And Inquiry Management✦Client Relationship Management✦Communications✦CRM And Record Keeping✦Cross-functional Team Collaboration✦documentation✦emotional Intelligence✦Excel ,Microsoft word✦Facilitating✦Goggle workspace✦Microsoft PowerPoint (Basic)✦Organisation✦Problem Resolution✦Strategic Planning✦Task Prioritization✦Time management✦Troubleshooting✦

At a glance

Rejoice Mbata (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Rejoice brings 6 years of professional experience, with strengths in - Feedback Collection & Analysis, Auditing & Reporting, Call And Inquiry Management and Client Relationship Management. Rejoice studied Bachelor of Technology (B.Tech) in Microbiology Technology at University of Port Harcourt.

6+
Years experience: 19+
Skills: 2+
Roles held

About

Meet Rejoice

Resourceful and dedicated customer service professional with experience delivering exceptional services, managing inquiries with patience and empathy, and maintaining accurate records. Skilled in clear communication, problem resolution, and process optimization in both in‑person and remote settings. Strong at fostering positive client interactions, supporting daily operations, and improving service delivery through effective communication and organizational abilities.

Expertise

What I bring

Intermediate

- Feedback Collection & Analysis
Auditing & Reporting
Call And Inquiry Management
Client Relationship Management
Communications
CRM And Record Keeping
Cross-functional Team Collaboration
documentation
emotional Intelligence
Excel ,Microsoft word
Facilitating
Goggle workspace
Microsoft PowerPoint (Basic)
Organisation
Problem Resolution
Strategic Planning
Task Prioritization
Time management
Troubleshooting

Career

Experience

Jan 2020 —
Customer Support / Administrative Intern
Bethesda Mission Hospital
Greeted and assisted patients and visitors, scheduled appointments, managed records, responded to inquiries, coordinated with medical staff, and handled confidential information with discretion.
Jan 2020 —
Health & Safety Intern
University of Port Harcourt
Supported workplace safety initiatives, conducted hazard walkthroughs, updated safety documentation, and aided team communication on safety protocols.

Foundations

Education & languages

University of Port Harcourt

Bachelor of Technology (B.Tech) in Microbiology Technology

Quick answers

About Rejoice

What does Rejoice Mbata do?

Where is Rejoice Mbata based?

Rejoice Mbata is based in Nigeria.

What are Rejoice's top skills?

Rejoice's top skills are - Feedback Collection & Analysis (Intermediate), Auditing & Reporting (Intermediate), Call And Inquiry Management (Intermediate), Client Relationship Management (Intermediate), Communications (Intermediate) and CRM And Record Keeping (Intermediate).

How can I hire Rejoice Mbata?

Create a free employer account on Talentta to contact Rejoice, invite them to apply for a role or schedule an interview.

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