Rosemary Echalauku Nkoliseyenu

Executive Assistant

Nigeria
On Talentta since Oct 2026

Portrait of Rosemary Echalauku Nkoliseyenu

Active Listening And Interpersonal Relationship Skills✦Basic Microsoft Office / Computer Literacy✦Critical Thinking, Logical, Innovative, Problem‑Solving, Analytical And Leadership✦Documentation And Correspondence✦Excellent Written And Verbal Communication✦Managing Customer Inquiries And Maintaining Positive Client Experience✦Managing Meeting Rooms For Office Operations✦Meticulous Information, Schedule And Customer Detail Management✦Ordering Consumables For Office Equipment (Printers)✦Ordering Office Supplies (Stationery)✦Professional And Approachable Demeanor✦Redirecting Phone Calls And Taking Messages✦Skilled In Building And Maintaining Strong Client Relationships✦Strategic Planning✦Understanding Client Needs And Providing Tailored Solutions✦Customer Inquiry Resolution✦Leadership and management abilities.✦Ordering Consumables And Office Supplies✦Active Listening And Interpersonal Relationship Skills✦Basic Microsoft Office / Computer Literacy✦Critical Thinking, Logical, Innovative, Problem‑Solving, Analytical And Leadership✦Documentation And Correspondence✦Excellent Written And Verbal Communication✦Managing Customer Inquiries And Maintaining Positive Client Experience✦Managing Meeting Rooms For Office Operations✦Meticulous Information, Schedule And Customer Detail Management✦Ordering Consumables For Office Equipment (Printers)✦Ordering Office Supplies (Stationery)✦Professional And Approachable Demeanor✦Redirecting Phone Calls And Taking Messages✦Skilled In Building And Maintaining Strong Client Relationships✦Strategic Planning✦Understanding Client Needs And Providing Tailored Solutions✦Customer Inquiry Resolution✦Leadership and management abilities.✦Ordering Consumables And Office Supplies✦

At a glance

Rosemary Echalauku Nkoliseyenu (Executive Assistant) is a professional based in Nigeria with a portfolio on Talentta. Rosemary brings 6 years of professional experience, with strengths in Active Listening And Interpersonal Relationship Skills, Basic Microsoft Office / Computer Literacy, Critical Thinking, Logical, Innovative, Problem‑Solving, Analytical And Leadership and Documentation And Correspondence. Rosemary studied Bachelor of Arts (Hons) in Linguistics and Africa Studies at University of Benin, Benin‑City, Edo State, Nigeria.

6+
Years experience: 18+
Skills: 5+
Roles held

About

Meet Rosemary

A dedicated and organized Executive Assistant with strong customer service skills, offering years of experience in providing high‑level administrative support to executives and delivering exceptional client service. Skilled in managing executive calendars, coordinating meetings, and handling confidential information with discretion. Proficient in addressing customer inquiries, resolving issues, and building lasting client relationships. Known for excellent communication, problem‑solving, and multitasking abilities, ensuring seamless operations and enhanced customer satisfaction. Highly adaptable and proactive, capable of managing multiple priorities in fast‑paced environments while maintaining a professional and welcoming demeanor.

Expertise

What I bring

Intermediate

Active Listening And Interpersonal Relationship Skills
Basic Microsoft Office / Computer Literacy
Critical Thinking, Logical, Innovative, Problem‑Solving, Analytical And Leadership
Documentation And Correspondence
Excellent Written And Verbal Communication
Managing Customer Inquiries And Maintaining Positive Client Experience
Managing Meeting Rooms For Office Operations
Meticulous Information, Schedule And Customer Detail Management
Ordering Consumables For Office Equipment (Printers)
Ordering Office Supplies (Stationery)
Professional And Approachable Demeanor
Redirecting Phone Calls And Taking Messages
Skilled In Building And Maintaining Strong Client Relationships
Strategic Planning
Understanding Client Needs And Providing Tailored Solutions

Foundational

Customer Inquiry Resolution
Leadership and management abilities.
Ordering Consumables And Office Supplies

Career

Experience

Jan 2020 —
Online Sales Manager (Hybrid)
Horbaxsmart
Manage and update the online store/e‑commerce platform (products, prices, discounts, availability). Monitor order flow from purchase to delivery. Identify top‑selling products and recommend stock replenishment. Resolve complaints about product delivery, quality, or order delays. Ensure high customer satisfaction with quick and polite communication. Coordinate with the warehouse team for packaging and stock confirmation. Work with the inventory manager to ensure accurate stock levels online. Prepare daily/weekly reports on sales, order volume, abandoned carts, and customer feedback.
Jan 2020 —
Customer Service Representative (NYSC)
Vicals Travel and Tour
Respond to customer inquiries via phone, email, WhatsApp, and social media. Assist clients with travel planning based on preferences and budget. Follow up proactively until requests or issues are resolved. Process bookings for flights, hotels, tours, transfers, and holiday packages. Confirm availability and pricing with suppliers and partners. Provide updates on flight changes, cancellations, or itinerary adjustments. Build positive relationships with clients to increase repeat bookings. Maintain accurate customer records and booking data.
Jan 2020 —
Customer & Sales Officer
Stratford Communications Limited
Address customer inquiries, issues, and complaints promptly and professionally. Provide accurate information about products and services. Handle customer feedback and ensure resolution of problems. Identify potential clients and generate sales leads. Develop and maintain relationships with new and existing clients. Achieve sales targets by promoting products or services. Prepare and present sales reports and forecasts. Process sales orders, invoices, and follow‑up on payments. Update and maintain customer databases with accurate information. Conduct follow‑up calls or meetings to ensure customer satisfaction. Encourage repeat business by suggesting add‑on products or services.
Jan 2020 —
Executive & Customer Assistant (Part‑Time)
MTN Office (Uselu Benin branch)
Assist executives with scheduling meetings, managing calendars, and coordinating appointments. Prepare meeting agendas, take minutes, and follow up on action items. Handle confidential information with discretion. Greet customers and visitors professionally and direct them to appropriate departments. Address customer inquiries, complaints, and requests in person, by phone, or email. Provide accurate information about MTN products, services, and promotions. Resolve customer issues promptly or escalate as needed. Manage office supplies, maintain equipment, and ensure a clean workspace. Handle incoming and outgoing mail, emails, and other communications. Maintain accurate records and databases, including customer information and executive files. Assist with preparing reports, presentations, and other documents. Compile and analyze data for reporting purposes.
Jan 2020 —
Front Desk
Timeless Apartments & Bar
Welcome and greet visitors warmly. Direct visitors to appropriate persons or departments. Ensure guests sign in and follow security protocols. Manage front desk phone, answering calls promptly and professionally. Screen and direct calls to appropriate staff. Take messages accurately and relay them. Schedule appointments, meetings, and conference calls. Maintain and update office calendar for staff and executives. Notify staff of visitors and scheduled appointments. Address general inquiries about the company, products, and services. Provide accurate information or direct clients to appropriate departments. Respond to inquiries via phone, email, or in person.

Foundations

Education & languages

University of Benin, Benin‑City, Edo State, Nigeria

Bachelor of Arts (Hons) in Linguistics and Africa Studies

Quick answers

About Rosemary

What does Rosemary Echalauku Nkoliseyenu do?

Where is Rosemary Echalauku Nkoliseyenu based?

Rosemary Echalauku Nkoliseyenu is based in Nigeria.

What are Rosemary's top skills?

Rosemary's top skills are Active Listening And Interpersonal Relationship Skills (Intermediate), Basic Microsoft Office / Computer Literacy (Intermediate), Critical Thinking, Logical, Innovative, Problem‑Solving, Analytical And Leadership (Intermediate), Documentation And Correspondence (Intermediate), Excellent Written And Verbal Communication (Intermediate) and Managing Customer Inquiries And Maintaining Positive Client Experience (Intermediate).

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