Online Marketer & Client Support Executive
e-Clinic & Diagnostic Ltd
Developed and executed digital marketing strategies to boost online visibility and patient bookings; managed social media platforms including content creation, scheduling, and audience engagement; designed marketing materials and ran promotional campaigns across Facebook and Instagram; tracked campaign analytics and reported performance insights; responded to all incoming calls, chats, and online inquiries with professional support; provided information on services, pricing, and medical tests while assisting with appointment bookings; directed inquiries to relevant departments and followed up to ensure customer satisfaction; built strong client relationships to improve retention and referrals.