At a glance
Ruth Onojaefe (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Ruth brings 6 years of professional experience, with strengths in Business Acumen And Operational Awareness, CRM Systems And Data Entry, Customer Engagement and Customer Service (Email, Chat, Phone). Ruth studied BSc Environmental Management and Toxicology (In View) at National Open University of Nigeria.
About
Customer Service Representative with over two years of experience in high‑volume call environments. Skilled in handling inbound and outbound calls, resolving issues quickly, and maintaining professionalism under pressure. Consistently meets performance targets, ensures high customer satisfaction, and excels in CRM documentation and multitasking.
Expertise
Career
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Call Experts
Handled high volume inbound and outbound calls in a fast paced environment; Followed scripts and call guidelines to maintain quality and compliance; Accurately documented all calls and updates in CRM systems; Met daily and monthly performance targets consistently; Worked independently while maintaining communication with team leads
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Eaconomy
Managed over 50 customer interactions daily across multiple channels; Resolved customer issues and provided clear guidance on services; Supported outbound engagement and onboarding processes; Maintained accurate records and ensured follow up where needed
Foundations
BSc Environmental Management and Toxicology (In View)
Quick answers
Ruth Onojaefe (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Ruth brings 6 years of professional experience, with strengths in Business Acumen And Operational Awareness, CRM Systems And Data Entry, Customer Engagement and Customer Service (Email, Chat, Phone). Ruth studied BSc Environmental Management and Toxicology (In View) at National Open University of Nigeria.
Ruth Onojaefe is based in Nigeria.
Ruth's top skills are Business Acumen And Operational Awareness (Intermediate), CRM Systems And Data Entry (Intermediate), Customer Engagement (Intermediate), Customer Service (Email, Chat, Phone) (Intermediate), Good communication skills (Intermediate) and Inbound And Outbound Call Handling (Intermediate).
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