SAINT-MICHAEL UCHE

Technical Support Specialist

Nigeria
On Talentta since Sept 2026

- Problem-Solving✦AI Tools & Applications✦AI-Assisted Research & Workflow Tools✦Basic IT Support & Troubleshooting✦Customer Relations✦Customer Service & Communication✦Customer Support✦Email And Digital Communication Tools✦Excel ,Microsoft word✦Excellent Written And Verbal Communication✦Issue Escalation✦Microsoft Office suite✦Microsoft PowerPoint (Basic)✦Mobile Application Support✦Operational Coordination✦Policy & Report Writing✦Project Coordination✦Research & Information Gathering✦User Support✦Customer care Service✦Sales Support✦- Problem-Solving✦AI Tools & Applications✦AI-Assisted Research & Workflow Tools✦Basic IT Support & Troubleshooting✦Customer Relations✦Customer Service & Communication✦Customer Support✦Email And Digital Communication Tools✦Excel ,Microsoft word✦Excellent Written And Verbal Communication✦Issue Escalation✦Microsoft Office suite✦Microsoft PowerPoint (Basic)✦Mobile Application Support✦Operational Coordination✦Policy & Report Writing✦Project Coordination✦Research & Information Gathering✦User Support✦Customer care Service✦Sales Support✦

At a glance

SAINT-MICHAEL UCHE (Technical Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. SAINT-MICHAEL brings 6 years of professional experience, with strengths in - Problem-Solving, AI Tools & Applications, AI-Assisted Research & Workflow Tools and Basic IT Support & Troubleshooting. SAINT-MICHAEL studied B.Sc. Geography and Planning at Abia State University, Uturu, Abia State.

6+
Years experience: 21+
Skills: 2+
Roles held

About

Meet SAINT-MICHAEL

Adaptable and fast‑learning Geography and Planning graduate with 8 months of professional experience in dispatch operations, customer support, mobile application troubleshooting, issue resolution, and daily operations coordination. Experienced in assisting users with technology‑related issues, communicating clearly with customers and drivers, identifying problems, and escalating issues when necessary. Comfortable working in fast‑paced environments and supporting users through digital platforms. Seeking to contribute to a technology‑driven organisation while developing further experience in technical support, customer experience, and fintech operations.

Expertise

What I bring

Intermediate

- Problem-Solving
AI Tools & Applications
AI-Assisted Research & Workflow Tools
Basic IT Support & Troubleshooting
Customer Relations
Customer Service & Communication
Customer Support
Email And Digital Communication Tools
Excel ,Microsoft word
Excellent Written And Verbal Communication
Issue Escalation
Microsoft Office suite
Microsoft PowerPoint (Basic)
Mobile Application Support
Operational Coordination
Policy & Report Writing
Project Coordination
Research & Information Gathering
User Support

Foundational

Customer care Service
Sales Support

Career

Experience

Jan 2020 —
Dispatch Coordinator (Operations Support)
Connex Transport
Coordinated daily transportation operations between customers, drivers, and management; communicated updates and resolved service issues; monitored trips and followed up on operational problems; assisted drivers with technical issues on the mobile app and provided step‑by‑step guidance; identified recurring technical issues and escalated them; helped users navigate the application; maintained clear communication with management; adhered to procedures supporting a Lagos‑based operation for a US transportation company.
Jan 2020 —
Sales Representative & Inventory Management Intern
E-Prints Solutions
Assisted customers with product enquiries and sales requests; supported daily sales activities and customer interactions; helped with inventory management and monitoring; maintained inventory and sales records; contributed to day‑to‑day business operations while gaining experience in customer service and sales.

Foundations

Education & languages

Abia State University, Uturu, Abia State

B.Sc. Geography and Planning

Quick answers

About SAINT-MICHAEL

What does SAINT-MICHAEL UCHE do?

Where is SAINT-MICHAEL UCHE based?

SAINT-MICHAEL UCHE is based in Nigeria.

What are SAINT-MICHAEL's top skills?

SAINT-MICHAEL's top skills are - Problem-Solving (Intermediate), AI Tools & Applications (Intermediate), AI-Assisted Research & Workflow Tools (Intermediate), Basic IT Support & Troubleshooting (Intermediate), Customer Relations (Intermediate) and Customer Service & Communication (Intermediate).

How can I hire SAINT-MICHAEL UCHE?

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