At a glance
Samuel Mang Ojebe (IT Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Samuel brings 6 years of professional experience, with strengths in Analytical and problem-solving skills, Basic Networking, Computer Hardware And Software Troubleshooting and Cybersecurity Fundamentals. Samuel studied Bachelor's Degree in Computer Science at Nnamdi Azikiwe University, Awka, Anambra State.
About
Highly driven IT Support Specialist with a solid understanding of troubleshooting, system setup, device configuration, and user support. Known for strong communication, patience, and the ability to break down technical issues into simple solutions. Ready to contribute to a professional IT team and grow through practical experience.
Expertise
Career
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FinZ Africa
Assisted customers with bill payments, transactions, and group savings services; supported customer onboarding, education, and engagement; resolved customer issues and escalated complex cases; collected customer feedback to improve products and services; monitored customer satisfaction, retention, and overall user experience.
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ShopTofi
Answered product questions; handled complaints and solved customer problems; processed orders, returns, and requests; kept customer records updated; assisted customers with product use; followed up to ensure satisfaction; coordinated with logistics to ensure speedy delivery; maintained constant follow‑up with clients.
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3pleC Xpert Tech Ltd
Managed company social media accounts, improving engagement through timely content posting and monitoring; assisted in troubleshooting technical issues related to digital platforms and user interfaces; collaborated with the IT team to optimize workflow tools and reporting dashboards.
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Frank Power Technologies Ltd
Gained hands‑on experience in basic cybersecurity practices, including network monitoring and threat detection; assisted in setting up and configuring secure systems under supervision; learned to identify and troubleshoot common system vulnerabilities.
Foundations
Bachelor's Degree in Computer Science
Secondary School Certificate (SSCE/WAEC/NECO)
Quick answers
Samuel Mang Ojebe (IT Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Samuel brings 6 years of professional experience, with strengths in Analytical and problem-solving skills, Basic Networking, Computer Hardware And Software Troubleshooting and Cybersecurity Fundamentals. Samuel studied Bachelor's Degree in Computer Science at Nnamdi Azikiwe University, Awka, Anambra State.
Samuel Mang Ojebe is based in Nigeria.
Samuel's top skills are Analytical and problem-solving skills (Intermediate), Basic Networking (Intermediate), Computer Hardware And Software Troubleshooting (Intermediate), Cybersecurity Fundamentals (Intermediate), Effective communication and interpersonal skills. (Intermediate) and Microsoft Office suite (Intermediate).
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