At a glance
Samuel Peleg Duza (Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Samuel brings 6 years of professional experience, with strengths in Administrative Management, Business Operations, Client Relationship Management and Customer Experience. Samuel studied Bachelor of Technology (Fisheries) at Federal University of Technology, Minna.
About
Results‑driven operations and business management professional with over 10 years of experience in retail operations, customer experience, sales management and business administration. Proven track record of leading high‑performing teams, optimizing efficiency, driving revenue growth and delivering exceptional service. Skilled in overseeing daily operations, coordinating cross‑functional teams, improving processes and implementing performance‑driven strategies to enhance productivity and profitability. Strong leadership, problem‑solving, communication and stakeholder management abilities, with a commitment to continuous improvement and measurable results.
Expertise
Career
—
Gworld Pharmacy & Supermarket
Oversee end‑to‑end daily operations across supermarket and pharmacy units; supervise staff performance and workflow; implement strategies to improve productivity and customer satisfaction; monitor inventory and operational processes; prepare performance reports for management; ensure compliance with standards and drive continuous improvement initiatives.
—
Nooreen Communications Abuja (9mobile Franchise)
Led teams to achieve operational, sales and customer service goals; managed daily business operations for efficiency and profitability; coached staff and supported development; enhanced customer satisfaction through issue resolution; prepared operational reports; maintained stakeholder relationships and ensured policy compliance; coordinated activities to ensure business continuity.
—
EMTS – 9mobile FCT Region
Managed customer relationships and met sales/service targets; handled inquiries, complaints and escalations; supported revenue growth via sales initiatives and retention strategies; provided product guidance; participated in telemarketing and promotions; contributed to operational efficiency through accurate reporting and customer management.
—
EMTS – Etisalat Nigeria
Supported customer acquisition and product activation across territories; educated customers on products and services; helped meet sales targets through relationship management; resolved product and data‑related inquiries.
—
Ministry of Agriculture and Rural Development, Ogun State
Coordinated daily workforce activities; managed inventory of farm equipment and supplies; prepared and submitted operational reports promptly.
Foundations
Bachelor of Technology (Fisheries)
Senior School Certificate Examination (SSCE)
First School Leaving Certificate (FSLC)
Quick answers
Samuel Peleg Duza (Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Samuel brings 6 years of professional experience, with strengths in Administrative Management, Business Operations, Client Relationship Management and Customer Experience. Samuel studied Bachelor of Technology (Fisheries) at Federal University of Technology, Minna.
Samuel Peleg Duza is based in Nigeria.
Samuel's top skills are Administrative Management (Intermediate), Business Operations (Intermediate), Client Relationship Management (Intermediate), Customer Experience (Intermediate), Effective communication and interpersonal skills. (Intermediate) and Inventory Coordination (Intermediate).
Create a free employer account on Talentta to contact Samuel, invite them to apply for a role or schedule an interview.
Work with Samuel
