At a glance
TIJANI JEREMIAH STEPHEN (Sales Associate) is a professional based in Nigeria with a portfolio on Talentta. TIJANI brings 6 years of professional experience, with strengths in Auditing & Reporting, Business Development, Client Relationship Management and CMS Ticketing Systems. TIJANI studied B.Sc. Economics at Prince Abubakar University, Kogi State.
About
Results-driven Sales Associate, Customer Service Specialist and Administrative Professional with over 7 years of experience across banking, customer service, administration, hospitality and operations. Skilled at building customer relationships, supporting sales growth, resolving complaints, maintaining accurate records and coordinating day‑to‑day operations. Proficient in CRM and business tools such as Salesforce, Microsoft Dynamics, Avaya, Excel, Power BI, Microsoft Office and Google Workspace. Recognized for professionalism, attention to detail, effective communication and a customer‑focused approach.
Expertise
Career
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Taj Bank Head Office
Engaged prospective and existing customers to identify financial needs and recommend suitable banking solutions; supported customer acquisition, account‑opening activities and relationship development; promoted bank products and services; maintained accurate customer information and sales activity records; resolved customer enquiries and escalated complex issues; collaborated with colleagues to support business growth and achieve sales objectives.
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CoKitchen (Food Court)
Managed daily administrative operations including documentation, reporting and record‑keeping; monitored CCTV systems to support security, safety and compliance; identified and reported security incidents; maintained confidentiality of sensitive information and surveillance data; supported staff coordination, visitor management and internal communication; prepared incident reports, attendance records and operational summaries.
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Abigail Rice Factory
Resolved complex customer complaints achieving 95% resolution within 48 hours; streamlined order processing using Excel reducing delivery delays by 30%; managed 50+ distributor accounts and strengthened relationships contributing to a 40% increase in repeat orders; employed proactive communication and service‑recovery strategies to improve customer satisfaction and retention.
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Dumeiz City Hotel
Managed procurement and inventory, reducing overstock by 22%; maintained accurate operational records, reducing discrepancies by 60%; coordinated staff schedules using Google tools, improving punctuality and operational efficiency; supported daily business operations through effective administrative coordination.
Foundations
B.Sc. Economics
Quick answers
TIJANI JEREMIAH STEPHEN (Sales Associate) is a professional based in Nigeria with a portfolio on Talentta. TIJANI brings 6 years of professional experience, with strengths in Auditing & Reporting, Business Development, Client Relationship Management and CMS Ticketing Systems. TIJANI studied B.Sc. Economics at Prince Abubakar University, Kogi State.
TIJANI JEREMIAH STEPHEN is based in Nigeria.
TIJANI's top skills are Auditing & Reporting (Intermediate), Business Development (Intermediate), Client Relationship Management (Intermediate), CMS Ticketing Systems (Intermediate), Communications (Intermediate) and Complaint Resolution (Intermediate).
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