At a glance
Tina Tony Alale (Administrative Assistant) is a professional based in Nigeria with a portfolio on Talentta. Tina brings 6 years of professional experience, with strengths in Customer Relationship Management And Partnership Relationship Management, File Management And Organization, Good communication skills and Microsoft Office suite. Tina studied Higher National Diploma (HND) in Science Laboratory Technology at Kenule Beeson Saro‑Wiwa Polytechnic, Rivers State.
About
Service‑focused Administrative Professional and Customer Service Representative with CRM training, experienced in improving customer satisfaction, resolving issues efficiently, and supporting smooth operations in fast‑paced environments.
Expertise
Career
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Zenith Carex Express
Handled and resolved customer queries using CRM; monitored feedback and identified service gaps; contributed to sales increase through service promotions; coordinated customer requests with internal teams to improve experience; analyzed branch reports and provided feedback to enhance services.
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Mamex Consulting Limited
Resolved customer requests promptly; assisted customers in selecting services; maintained electronic filing systems; organized office supplies inventory; supported onboarding of new hires with orientation and training sessions.
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Federal Neuro‑psychiatric Hospital Kaduna
Digitized and organized patient medical records, improving retrieval speed and accuracy; demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
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Victoria Water Services Limited
Supported team in industrial work, gaining cross‑functional experience; conducted research and presented results to improve service delivery; provided friendly, efficient customer service and handled challenging situations.
Foundations
Higher National Diploma (HND) in Science Laboratory Technology
National Diploma (ND) in Science Laboratory Technology
Quick answers
Tina Tony Alale (Administrative Assistant) is a professional based in Nigeria with a portfolio on Talentta. Tina brings 6 years of professional experience, with strengths in Customer Relationship Management And Partnership Relationship Management, File Management And Organization, Good communication skills and Microsoft Office suite. Tina studied Higher National Diploma (HND) in Science Laboratory Technology at Kenule Beeson Saro‑Wiwa Polytechnic, Rivers State.
Tina Tony Alale is based in Nigeria.
Tina's top skills are Customer Relationship Management And Partnership Relationship Management (Intermediate), File Management And Organization (Intermediate), Good communication skills (Intermediate), Microsoft Office suite (Intermediate) and Office Administration (Intermediate).
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