Supervisor
Lamie Posh Salon
Managed day‑to‑day operations, monitored inventory and conducted regular stock‑taking, trained new staff on product knowledge and customer service, and supported smooth customer service and business operations.
Customer Service Representative
At a glance
Titilayo Rebecca Ijiti (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Titilayo brings 6 years of professional experience, with strengths in - Problem-Solving, Administrative Support, Complaint Resolution and CRM Software (Hubspot). Titilayo studied BSc. Biochemistry at Ekiti State University.
About
Dedicated and customer-focused professional with experience in customer service, front desk operations, accounting, and business supervision. Skilled in handling customer inquiries through calls, emails, and chat, resolving complaints, providing administrative support, and maintaining positive customer relationships. A proactive team player with strong communication, organizational, multitasking, and problem‑solving skills. Seeking an opportunity to contribute my customer service, administrative, and organizational skills to a reputable organization.
Expertise
Career
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Lamie Posh Salon
Managed day‑to‑day operations, monitored inventory and conducted regular stock‑taking, trained new staff on product knowledge and customer service, and supported smooth customer service and business operations.
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TRC Logistics
Sent payment invoices and receipts to clients, confirmed and tracked client payments, calculated daily company income and expenses, managed and monitored company expenses, and maintained accurate financial records while supporting administrative operations.
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KS Gadget Store
Responded to customer inquiries via calls, emails, and chat; handled and resolved complaints efficiently; assisted customers with questions and concerns; maintained positive relationships; consistently received positive customer feedback.
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De Gold Store
Welcomed and attended to customers, clients, and visitors; managed front desk and reception duties; directed clients and provided assistance; provided administrative support; scheduled and coordinated appointments.
Foundations
BSc. Biochemistry
SSCE
Quick answers
Titilayo Rebecca Ijiti (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Titilayo brings 6 years of professional experience, with strengths in - Problem-Solving, Administrative Support, Complaint Resolution and CRM Software (Hubspot). Titilayo studied BSc. Biochemistry at Ekiti State University.
Titilayo Rebecca Ijiti is based in Nigeria.
Titilayo's top skills are - Problem-Solving (Intermediate), Administrative Support (Intermediate), Complaint Resolution (Intermediate), CRM Software (Hubspot) (Intermediate), Customer Support (Intermediate) and Email & Chat Support (Intermediate).
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