At a glance
Victoria Oyebola (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Victoria brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Accounts Payable Support and Client Education. Victoria studied BSc Biology at Imo State University.
About
Customer-focused professional with experience providing support across phone, email, WhatsApp, and online communities. Skilled at resolving inquiries, handling complaints, guiding clients through processes, and building long‑term relationships in technology and financial services. Strong ability to explain products and services clearly, with hands‑on experience in digital account setup, verification, funding, withdrawals, and platform navigation.
Expertise
Career
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PU Prime
Supported client onboarding, account setup and platform navigation; answered MT5, funding, withdrawal and copy‑trading queries; created educational video guides; maintained communication with a trading community of ~40 members; explained technical processes clearly; improved client retention and engagement through ongoing support and resources.
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Exness
Assisted prospective and existing clients with registration, onboarding, account verification and platform setup; guided funding and withdrawal processes; maintained strong client relationships via consistent communication and follow‑up; simplified brokerage processes and platform features; gained hands‑on experience in a financial services environment.
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Self‑Employed
Generated and followed up leads via social media and online communities; built customer relationships and supported prospects through the sales process; contributed to a team that generated >$40,000 in sales; developed communication, relationship‑building and customer‑engagement skills; collaborated on sales strategies and lead conversion; created and managed online marketing content and campaigns to boost product awareness.
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PC Place
Provided support via WhatsApp, phone and email for technology product purchases; answered inquiries about laptops, TVs, monitors and desktops; resolved complaints professionally and followed up for timely resolution; helped customers make informed purchasing decisions; built lasting relationships through patience and clear communication; ensured positive customer experience by actively listening and addressing needs.
Foundations
BSc Biology
MSc Public Health
Quick answers
Victoria Oyebola (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Victoria brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Accounts Payable Support and Client Education. Victoria studied BSc Biology at Imo State University.
Victoria Oyebola is based in Nigeria.
Victoria's top skills are - Attention to Detail (Intermediate), - Problem-Solving (Intermediate), Accounts Payable Support (Intermediate), Client Education (Intermediate), Client Onboarding (Intermediate) and Client Relationship Management (Intermediate).
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